剧情简介：When the State Meets the Street probes the complex moral lives of street-level bureaucrats: the frontline social and welfare workers, police officers, and educators who represent government’s human face to ordinary citizens. Too often dismissed as soulless operators, these workers wield a significant margin of discretion and make decisions that profoundly affect people’s lives....(展开全部)
作者：Bernardo Zacka
出版社：Harvard University Press
ISBN：9780674545540
