剧情简介：This thoroughly revised and updated edition of The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, analysts, and consultants around the world to apply the power of SMART (St...(展开全部)
作者：Wilkinson, Michael
出版社：Jossey-Bass
ISBN：9781118206133
