剧情简介：Negotiation is part of every human encounter, and most of us do it badly. Whether dealing with family, a business or diplomacy, people often fail to meet their goals in every country and context. They focus on power and “win-win” instead of relationships and perceptions. They don’t find enough things to trade. They think others should be rational when they should be dealing wit...(展开全部)
作者：Stuart Diamond
出版社：Crown Business
ISBN：9780307716897
