剧情简介：Hold anyone accountable. Master performance discussions. Get Results. Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for r...(展开全部)
作者：Patterson, Kerry; Grenny, Joseph; McMillan, Ron
ISBN：9780071829311
