剧情简介：在线阅读本书 Book Description The international bestseller----more than 500,000 copies sold! With their 1994 international bestseller, Dealing with People You Can't Stand, Drs. Rick Brinkman and Rick Kirschner armed a civility-starved world with no-nonsense strategies for dealing with difficult people with tact and skill. Since then, cell phones, the Internet, voice mail, and oth...(展开全部)
作者：Rick Brinkman\Rick Kirschner
出版社：McGraw-Hill / Contemporary Books
ISBN：9780071379441
