剧情简介：在线阅读本书 Professional firms are forever trying to get their people to act like professionals -- to do the right things. Though their various incentives may create employee compliance, these don't often encourage excellence. David Maister, the world's premier consultant to professional service firms, vigorously challenges professionals to examine this essential, yet under-addre...(展开全部)
作者：David H·Maister
出版社：Free Press
ISBN：9780684840048
