剧情简介：First published in 1980, Street-Level Bureaucracy received critical acclaim for its insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs. Three decades later, the need to bolster the availability and effectiveness of healthcare, social servic...(展开全部)
作者：Lipsky, Michael
出版社：Russell Sage Foundation
ISBN：9780871545442
