剧情简介：Members of the Harvard Negotiation Project--which brought you the mega-bestseller Getting to YES --show you how to handle your most difficult conversations with confidence and skill. Whether you're dealing with an underperforming employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or...(展开全部)
作者：Bruce Pattern
出版社：Penguin
ISBN：9780140288520
