剧情简介：Bridge the gap between business and design to improve the customer experience Businesses thrive when they can engage customers. And, while many companies understand that design is a powerful tool for engagement, they do not have the vocabulary, tools, and processes that are required to enable design to make a difference. Experience Design bridges the gap between business and ...(展开全部)
作者：Patrick Newbery
出版社：John Wiley & Sons
ISBN：9781118609637
