剧情简介：The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, mediators, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniqu...(展开全部)
作者：Michael Wilkinson
出版社：John Wiley & Sons Inc
ISBN：9780787975784
