剧情简介：Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can't be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life. Now in its third editio...(展开全部)
作者：Matthew McKay PhD
出版社：New Harbinger Publications
ISBN：9781572245921
