剧情简介：This new edition of the essential best-practices toolkit shows how to transform an organization into one that continually learns from its experiences, and more importantly, translates that knowledge into improved performance. Rich in hands-on tools, this much-anticipated update of the award-winning classic features lessons from world-class leaders such as Nokia, Alcoa, and othe...(展开全部)
作者：Michael J·Marquardt
ISBN：9781904838326
