剧情简介：Harness the power of communities, both inside and outside of your organization, to drive value and revenue, activate your employees’ and customers’ talents, and create a highly engaged, loyal customer base. What if you discovered a blueprint that could grow your brand’s reputation and loyalty, dramatically reduce customer service issues, produce content and technology, and ceme...(展开全部)
作者：Jono Bacon
出版社：HarperCollins Leadership
ISBN：9781400214884
