剧情简介：Effective communication is an essential component of professional success, a stable family life and personal happiness. The abilty to be assertive is a major part of communication. This step-by-step guide uses cognitive-behavioural techniques to help the reader suffering from assertiveness problems to set realistic personal boundaries and transform interpersonal styles. real-li...(展开全部)
作者：Randy J·Paterson
出版社：New Harbinger Publications
ISBN：9781572242098
