剧情简介：For a lucky few, light conversation at parties and social events is a breeze. For the rest of us, there is Carol Fleming (bestselling author of It's the Way You Say It), who breaks even the shortest bit of small talk into an understandable process that anyone can master. Small Talk Is the Single Most Important Communication Skill You Can Develop Carol Fleming wants to show you ...(展开全部)
作者：Carol A. Fleming PhD
出版社：Berrett-Koehler Publishers
ISBN：9781523094059
