剧情简介：A readable and concise introduction to the essential skills of interviewing, counseling, negotiation, and fact analysis.Features:Incorporates the latest research on:cognitive science research on fact analysis;storytelling process; and negotiation theory.Includes state-of-the-art techniques for fact investigation.Plenty of examples promote interest, accessibility, and place topi...(展开全部)
作者：Stefan Krieger
出版社：Wolters Kluwer
ISBN：9781454830986
