剧情简介：Whether you’re designing consumer electronics, medical devices, enterprise Web apps, or new ways to check out at the supermarket, today’s digitally-enabled products and services provide both great opportunities to deliver compelling user experiences and great risks of driving your customers crazy with complicated, confusing technology. Designing successful products and services...(展开全部)
作者：Kim Goodwin
出版社：John Wiley & Sons
ISBN：9780470229101
