剧情简介：Difficult Personalities is a reassuring guide to help us deal with the difficult personalities we encounter daily, as well as with our own. It offers strategies such as anger and conflict management, means of achieving empathy, optimism and assertion, and how to make decisions about difficult relationships. The authors discuss ways to cope with frustrating, confusing and damagi...(展开全部)
作者：Helen McGrath
出版社：Penguin Books Ltd
ISBN：9780143011989
